In early 2018, Klépierre adopted a new baseline that better encapsulates its vision of a mall: Shop. Meet. Connect®. Indeed, the Group develops shopping centers as local hubs where people can:
> Shop, because Klépierre is convinced that the type of physical retail it offers will continue to expand and flourish. Shoppers like going to Klépierre’s shopping centers because they are places where new products are best showcased and brand loyalty is actually built and strengthened.
> Meet, because customers are looking for more than just shopping when they come to a mall. They are looking to have an experience.
> Connect, because Klépierre’s shopping centers are not only part of the retail becoming phygital, by integrating the retailers’ omnichannel platforms and offering digital services, they are also at the center of local ecosystems where multiple and diverse communities interact.
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